Homebound Library Service
LeClaire Community Library Homebound Service Policy
Homebound service will be provided to residents of LeClaire who are not able to come to the library. “Homebound” is defined as being generally confined to the residence either temporarily, due to illness or accident, or permanently, due to age, disability or other mobility problems.
Library Card Registrations/Use
A patron applying for homebound service must have a LeClaire Community Library card in good standing. If a patron does not have a library card, the staff member who makes the initial delivery will require the patron to complete a library card application.
Patrons registered for Homebound Service may call or email the library to request specific titles. No more than three reading materials and three media items may be borrowed at one time via homebound delivery service.
Delivery and Loan Period
Deliveries of library materials will be made by library staff as material availability or staffing levels permit. Participating patrons will be contacted by phone in order to set up a time for delivery. Standard library loan periods apply to items provided through Homebound Service, and it is the patron’s responsibility to contact the library to schedule a pickup prior to the expiration of the loan.
There is no fee for participation in the homebound service. Overdue fines may be incurred if the library does not receive a request for pick up by the end of the loan period. (Fines will be waived if staffing issues cause materials to be overdue.) Patrons may call the library to see if items can be renewed. The library’s standard replacement policy will apply to damaged or lost items.
Homebound Environment Required for Delivery
Patrons requesting homebound services must provide a safe and appropriate environment for staff who make deliveries to their home, and patrons must protect all library materials while in their custody. Some examples of an unsafe home include, but are not limited to:
• If any person in the home presents threatening behavior or harasses the library staff.
• Pets are not confined (except for service animals trained to assist a disabled person).
• If any person in the home exhibits signs of illness that may jeopardize the heath of library staff.
If a staff member leaves the home due to concerns about their safety, they will notify the Library Director. Service will be suspended until the issues reported are resolved.
Adopted and Approved by the Board on 8/11/2020